Responsible Gambling at Goospin Casino
At Goospin Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always remain a fun form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.
Our Commitment to Responsible Gambling
Goospin Casino operates under strict responsible gambling guidelines in accordance with Australian consumer protection standards and international best practices. We actively promote responsible gambling across all aspects of our platform and work continuously to identify and assist players who may be experiencing gambling-related harm.
Our responsible gambling framework is reviewed and updated regularly. The information on this page is current as of June 2026.
Are You Gambling Responsibly?
Ask yourself the following questions honestly:
- Do you spend more money on gambling than you can afford to lose?
- Do you gamble to escape stress, anxiety, or personal problems?
- Have you ever lied to family or friends about how much you gamble?
- Do you feel irritable or restless when you try to cut back on gambling?
- Have you borrowed money or sold possessions to fund your gambling?
- Do you chase losses by continuing to gamble after losing?
- Has gambling negatively affected your work, relationships, or finances?
If you answered "yes" to one or more of these questions, we strongly encourage you to use the tools and resources available on this page.
Responsible Gambling Tools at Goospin Casino
We provide a range of tools to help you manage your gambling activity. All tools can be accessed directly from your account settings or by contacting our support team.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. This helps prevent chasing losses and keeps your spending within a budget you are comfortable with.
Session Time Limits
You can set a maximum session duration. Once your session time is reached, you will be automatically logged out of your account.
Reality Checks
Enable periodic on-screen reminders that show how long you have been playing and how much you have spent or won during your session. These pop-up notifications help you stay aware of your gambling activity in real time.
Cool-Off Period
If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 72 hours, or up to 30 days. During this time, you will not be able to log in or place bets. This option is available immediately upon request.
Self-Exclusion
If you believe you need a longer break, you can self-exclude from Goospin Casino for a minimum period of 6 months or permanently. During a self-exclusion period, your account will be suspended, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has ended (for temporary exclusions) or at all (for permanent exclusions).
To request self-exclusion, please contact our support team at [email protected] or use the live chat feature available 24/7 on our website.
Account Closure
You may close your account at any time by contacting our support team. If you are closing your account due to gambling-related concerns, please let us know so we can ensure appropriate safeguards are applied.
National Self-Exclusion: BetStop
Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be done for periods ranging from 3 months to a lifetime.
To register with BetStop, visit: www.betstop.gov.au or call 1800 238 786 (free call, available 24/7).
Goospin Casino is fully integrated with the BetStop register. If you register with BetStop, your Goospin account will be suspended in accordance with our legal obligations.
Protecting Minors
Goospin Casino strictly prohibits gambling by anyone under the age of 18. We use robust age verification processes at registration and reserve the right to request additional identity documents at any time.
If you share a device with minors, we strongly recommend using parental control software to prevent underage access to gambling websites. The following tools are available for Australian users:
Support Organisations in Australia
If you or someone you know is struggling with gambling, free and confidential support is available. We encourage all players to reach out without hesitation.
Gambling Help Online
Free 24/7 online counselling and support for Australians affected by gambling.
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
Lifeline Australia
Crisis support and suicide prevention services.
Website: www.lifeline.org.au
Phone: 13 11 14 (24/7)
Beyond Blue
Mental health support including anxiety and depression, which can be linked to problem gambling.
Website: www.beyondblue.org.au
Phone: 1300 22 4636 (24/7)
Financial Counselling Australia
Free financial counselling for people experiencing financial hardship related to gambling.
Website: www.financialcounsellingaustralia.org.au
Phone: 1800 007 007 (Monday–Friday, 9:30am–4:30pm AEST)
MensLine Australia
Professional telephone and online support service for Australian men.
Website: www.mensline.org.au
Phone: 1300 78 99 78 (24/7)
Tips for Gambling Safely
- Set a strict budget before you start playing and stick to it.
- Only gamble with money you can afford to lose — never use rent, bill, or grocery money.
- Treat gambling as entertainment, not as a source of income.
- Take regular breaks and avoid gambling for extended periods.
- Do not gamble when you are feeling stressed, depressed, or under the influence of alcohol or drugs.
- Balance gambling with other leisure activities.
- Never chase your losses — accept that losing is part of the game.
- Keep track of the time and money you spend gambling.
Contact Our Responsible Gambling Team
Our dedicated responsible gambling support team is available 24 hours a day, 7 days a week. If you have any concerns about your gambling behaviour or wish to activate any of the tools described on this page, please do not hesitate to get in touch.
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon on our website
We take all responsible gambling requests seriously and will act on them promptly. Your wellbeing is our priority.
Last updated: June 2026
